At Folio, we believe in fostering a positive and respectful community. As part of our commitment to clear communication and maintaining high standards, we issue courtesy letters when certain community guidelines or policies are not being followed. These letters serve as a friendly reminder to help homeowners stay in compliance with the association’s rules, providing an opportunity to address the issue before further action is taken.
A courtesy letter is a formal but friendly notification sent to homeowners to inform them of a minor violation or issue related to their property or community. The goal is to give you the chance to correct the situation promptly, without the need for formal penalties or fines.
Overgrown grass, unkept yards, or improper plantings.
We can help you quickly resolve concerns you have about your community.
Unauthorized parking, unregistered vehicles, or violations of parking rules.
Changes to your property’s exterior (like paint color or fencing) without approval.
Excessive noise that disrupts the peaceful enjoyment of the community.
Understand the issue and the specific community rule or guideline that may have been violated.
Correct the issue within the timeframe provided. If the issue has already been resolved, simply disregard the notice.
If you need clarification or assistance in resolving the matter, we’re here to help. Reach out through your Folio account or contact our support team.
Our goal is to maintain a friendly and professional environment, and we believe that a courteous reminder is the best way to address small issues before they become bigger problems. We are committed to working with you to keep our community a great place to live!
