We manage a variety of residential communities including both HOAs and COAs, focusing on enforcing rules, maintaining common areas, and collecting dues to fund community upkeep.
Association fees typically cover maintenance of shared amenities (such as pools and parks), landscaping, security, and administrative costs. Specific coverage varies by community.
You can find your community's contact information by logging into your Folio account or reaching out to our support team.
You can log in to your Folio account via our website to check your balance, update contact information, and manage documents related to your property.
You can update your email, phone number, and mailing address directly in your Folio account or by contacting our support team.
Association dues can be paid online through your Folio account, via mail, or through auto-draft payments. Check with your association for specific payment methods.
Missed payments may result in late fees or interest charges. Continuous non-payment may lead to legal action or liens on the property.
Transfer fees are typically the seller’s responsibility but can be negotiated in the sales contract.
Violation notices are issued when a property does not comply with the community's governing documents. Common violations include unapproved exterior modifications, improper landscaping, or parking violations.
Follow the instructions outlined in your notice and submit proof of compliance through your Folio account or by contacting your community.
Amenity access varies by community. Typically, new owners will receive access credentials after ownership transfer is completed. For lost access cards or key fobs, please contact your HOA.
Yes, most communities require approval for exterior modifications, such as painting, landscaping, or structural changes. Submit an Architectural Review Application through your Folio account.
Approval times vary but typically range from 15 to 45 days, depending on the scope of the project and the community's governing rules.
A resale certificate provides important property details, including unpaid assessments, pending violations, and financial disclosures. It is usually ordered and paid for by the seller.
Ownership changes are processed once the title company provides closing documents and payment. Processing typically takes up to 30 business days.
Have more questions? Contact our support team or log in to your Folio account for more information.